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Terms and Conditions

Effective Date: 27-Mar-2026

Company Name: AI Smart Solutions


1. Agreement

By using our Service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy.

2. Service Description

We provide AI-powered chatbots, agents, and automation tools, including subscription-based features and integrations.

3. Accounts

You are responsible for:

  • Maintaining account security
  • All activity under your account

4. Subscriptions & Billing

  • Paid plans are billed in advance via third-party providers
  • Fees are non-refundable unless required by law
  • We may modify pricing with notice

5. Usage Limits

Your use of the Service could be subject to:

  • Message limits
  • Token limits
  • Rate limits
  • Feature restrictions

These may vary by subscription plan.

6. Fair Use & Abuse Prevention

We reserve the right to restrict or suspend usage if it:

  • Exceeds reasonable limits
  • Attempts to bypass system controls
  • Creates excessive cost or system strain

7. AI Limitations

AI-generated outputs may be inaccurate and should not be relied upon as professional advice.

8. Third-Party Services

We rely on third-party providers and are not responsible for their performance or policies.

9. Intellectual Property

We retain ownership of the platform. You retain ownership of your content but grant us rights to process it.

10. Termination

We may suspend or terminate accounts that violate these Terms or related policies.

11. Liability

We are not liable for indirect or consequential damages or AI-generated errors.

12. Governing Law

These Terms are governed by the laws of New Zealand.

13. Contact

support@aismartsolutions.co.nz